An event raises a lot of questions: Which offers are well received, which routes do visitors take, how efficiently are rooms used? These and many other parameters help to draw significant conclusions in order to identify sources of error and to initiate adequate measures. By this means, capacities can be adapted, rooms can be changed and event contents can be optimized already during the event.
This database-driven monitoring allows for a detailed and comprehensive analysis that covers all relevant areas. After the event, one can take time to analyze in all detail what worked well and what should be improved the next time. With the aid of this analysis, SELECTID makes a crucial contribution to meeting the needs of the guests in a flexible and target-oriented way and, eventually, to continuously improving the service quality.